While we primarily ship to the continental United States and United Kingdom, we’re happy to arrange a private shipping quote if you live in Alaska, Hawaii, or a country outside of the US or UK. Just reach out to us via email at bonjour@maisonbyangela.com or our contact form, and we’ll provide details tailored to your location!

Absolutely not! Our pricing philosophy is complete transparency. Every price you see includes shipping, all applicable taxes, and import tariffs. When we say 500€ for a vintage ceramic piece, that's exactly what you pay - no additional fees upon delivery. This is possible because we use DDP shipping, where we pre-pay all duties and taxes.

At Maison by Angela, we take great care in curating and presenting unique vintage and antique home decor. Due to the one-of-a-kind nature of our items, all sales are final.

We do not accept returns, exchanges, or cancellations, except in the rare case that:

• The item has been significantly misrepresented in the product description

• The item arrives damaged in transit

In these situations, please contact us at orders@maisonbyangela.com within 72 hours of delivery with clear photos and a detailed description of the issue. We will work with you to resolve the matter as quickly and fairly as possible.

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Please note:

• Our pieces often show signs of wear consistent with age. These characteristics are part of the charm and history of vintage and antique items and are not considered defects.

• We carefully package each item and ship fully insured. In the event of damage during shipping, we will initiate a claim on your behalf.

Thank you for understanding the delicate nature of antique decor.

All of our items are sourced primarily across Provence in the south of France, handpicked from antique markets, attic sales, trusted dealers, and private collections. However, we do travel around France sometimes and can't miss a good market! We occasionally find treasures from other parts of Europe that make their way to our markets, so not all items are always French - but most are.

We plan for your pieces to arrive in approximately 10-15 business days from order placement when shipping to the continental US and UK. We ship directly from Provence, France using premium carriers like DHL, FedEx, and UPS with DDP (Delivered Duty Paid) service. This means we handle all customs clearance for you - no surprises or additional paperwork on your end. If you need an item sooner, please contact us at orders@maisonbyangela.com. There will be an additional charge for expedited service. For Alaska, Hawaii, or other locations, please contact us for a private quote and timeline.

Oui! We offer 15% off when you purchase three or more items, recognizing that creating a cohesive French-inspired space often requires multiple complementary pieces. This discount is automatically applied at checkout, so no special code is necessary. First-time customers also receive 10% off by joining our email list.

We accept Visa, Mastercard, American Express, Discover, Diners, and PayPal.

While formal certificates aren't standard for vintage market finds (which is how authentic pieces are typically sourced), we provide provenance information including the approximate age based on style and construction, any maker's marks or identifying characteristics, and approximate location the item comes from. This documentation accompanies every shipment.

Our authentication process combines years of experience sourcing directly from markets with modern verification methods. Each piece undergoes visual authentication where we examine construction techniques, aging patterns, maker's marks, and material composition that are characteristic of specific regions and time periods. We also utilize AI image analysis for additional verification, cross-referencing visual elements against extensive antique databases.

Significant misrepresentation is another exception to our final sale policy. We personally photograph and describe each piece, but we understand that vintage items can sometimes appear different in person due to lighting or screen variations. If you feel an item was significantly misrepresented, contact us within 72 hours of delivery at orders@maisonbyangela.com, and we'll work together to find a fair resolution.

Yes, we work with interior designers, architects, and design professionals! As a member of the Maison by Angela Designer Trade Program, you’ll enjoy:

• 20% exclusive discount on all items, full-price and sale

• Early access to new inventory and limited-edition pieces

• Custom quotes for multi-item or high-value orders

• Complimentary holds — reserve pieces for up to 5 days while finalizing client selections

• Free 30 day storage — we’ll hold purchased items until your project is ready to receive them

• All-inclusive U.S. & UK pricing — duties, tariffs, taxes, VAT, and shipping are baked in, so you’ll never deal with surprise fees

Please click the link above to apply, or reach out to us at designertradeprogram@maisonbyangela.com.

Yes. At Maison by Angela, we’re committed to minimizing the environmental impact of international shipping through these thoughtful practices:

🚚 Grouped Shipments Orders are typically shipped within 5 business days so we can consolidate outgoing parcels and reduce the number of delivery trucks in circulation.

📦 Reused & Recycled Packaging We give recycled, clean, and durable packing materials a second life. Boxes, bubble wrap, and padding are reused whenever possible to minimize waste and avoid unnecessary production of new materials. We believe in giving materials a second life, just as we do with the antiques we source.

🌎 Carbon Offset Contributions All packages are shipped using carbon-offset programs offered by our shipping partners—such as DHL GoGreen, and similar services through UPS and FedEx—to support cleaner transport solutions. If a shipping partner does not offer this service, we will work with a carbon offset organization.

On a case-by-case basis, we may be able to assist you in finding the treasure you've been looking for. Please contact us at bonjour@maisonbyangela.com with your request and we will set up a time to chat.

Having an account allows you to track your purchases and save items to your wish list! If you have any trouble accessing your account, please let us know at bonjour@maisonbyangela.com. In order to assist you, your request must come from the email address associated with your account. If you want to close your account, please email us at legal@maisonbyangela.com and we will process your deletion.

Important to note: For your privacy and protection, creating an account does NOT automatically enroll you in promotional emails. To hear about our updates, new arrivals, and special promotions, please share your email address through the form at the bottom of the screen.